this device is already set up in another organization intune

this device is already set up in another organization intune

I am a Helpdesk technician in a Small organisation of 25 users. For more information, see Set the MDM authority. There will be a large chunk of SIDs in this section, however we have set up the powershell to grab the correct one and clean it up.The second place is in scheduled tasks. MEM Intune does not need a dedicated Device Role policy. When prompted, enter the path to the policy .json file you want to import. For more information, see Add a custom domain name. Microsoft wants you to continue using Configuration Manager. Manual enrollment finally fixed my issue. Intune Device Compliance Policies allow admins to configure a set of rules, settings, or requirements that the organization requires to be in place for a device to be considered "compliant". Optionally, based on your organization's choices, you might be asked to set up two-step verification through eithertwo-step verification orsecurity info. For more info about enrolling in Microsoft Intune, seeEnroll your device in Intune. If this isn't a virtual machine, please contact support. On your mobile device, approve your device so it can access your account. 3. there's a temporary outage with Apple services, or. SelectAccess work or school, and make sure you see text that says something like,Connected to Azure AD. This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. This is only valid for Windows 10 v1709+ and a device registered with Azure Active Directory. Your device is now joined to your organization's network. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. Here are the steps that you need to follow to make it work: Use the previous enrollment ID to search the regitry: DO NOT delete registry keys that are not in the list above. Overview page, please view "Associated user". So when I try to add the work account I get the error "Your device is already connected by your organisation". Your email address will not be published. However, the problem with this is that all data and configuration pushed by Microsoft Intune will be deleted from the PC. Run company portal and login with the user i just logged in as. The syncs aren't working properly and it's causing weird errors all over. Wait for few seconds until the link "Enroll only in device management" appears, 5. If the problem above exists, you see a red X in the "Certificate Name Matches" and the SSL Certificate is correctly Installed sections of the report. Follow this procedure to Manually re-register a Windows 10 / Windows 11 or Windows Server machine in Hybrid Azure AD Join. They're vulnerable until they enroll in Intune. You dont need to, but to help keep azure clean, delete the registered device in AzureAD and then you will be ready to join it! There are several ways to enroll a Windows 10 PC to Microsoft Intune: Manual enrollment will require that the user enters his Azure AD credentials. Did you receive any updates on this? If the Server certificate is installed correctly, you see all check marks in the results. Here are my settings: MAM and MDM are set to all or can be set to some, it doesn't matter. By default, Intune auto . Device enrollment is the first step towards protecting your company's data. I'm lost as to a solution. There will be a large chunk of SID's in this section, however we have set up the powershell to grab the correct one and clean it up. If this is how you are set up, I can do some digging for what I used. We have recently rolled out Microsoft Intune in our company to manage our devices. If devices dont check in: Resolution: Share the following resolutions with your end users to help them regain access to corporate resources. I don't even get why that option is there in the first place. Complete the Out of Box Experience, including setting your privacy settings and setting up Windows Hello (if necessary). Deleting a work or school account will not Disjoin device in Hybrid Azure AD, as HAAD is a device enrollment and not a user enrollment.. In the Server Address box, enter your ADFS servers FQDN (IE: sts.contso.com) and click Check Server. Tell your users to start the Company Portal app manually. I simply proceed then to the allow the organisation to manage my device. Before re-enrolling your device to Microsoft Intune, you need to make sure that the certificates for Hybrid Azure AD Join are not expired as well. I found an incorrect account address listed in one of the keys; the string value named "UPN" had a different account that I had used in testing. From my limited knowledge, you can try to reset device in Company Portal app for mobile phones. A device can be enrolled into azure and not in intune. Tell the user to restart the enrollment process. Please use this user account to sign in to the Windows device or . It's been frustrating and I want to figure this out so I can get it off my plate. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. It includes a dedicated Azure AD service instance that Contoso receives when it gets a Microsoft cloud service, such as Microsoft Intune or Microsoft 365. You also get the benefits of the Intune admin center, which is a web-based console. As a global administrator, you can assign roles to users, such as Help Desk operator, Application Manager, Intune Role Administrator, and more. Hybrid Azure AD support Windows devices. After you join your device to your organization's network, you should be able to access all of your resources using your work or school account information. Intune doesn't support the version of Windows that is running on the client computer. Download the samples, and use Windows PowerShell to export your policies: Go to microsoftgraph/powershell-intune-samples, select Code > Download ZIP. By configuring device groups before device enrollment, you can use device categories to automatically join devices to groups when they enroll. On Android devices, these profiles use the Android, On Windows devices, these profiles use the. Neither of those things changed anything in the Company Portal. Support Tip: Enrolled Windows 10 devices not able to use the CP app to install Don't call it InTune. If you have an existing subscription, you can also sign in to it. can't connect to the Intune service. For example, if you don't add your domain account, then contoso.onmicrosoft.com may be used. This error is caused by a custom action that is based on Dynamic-Link Libraries (DLLs). Windows 10 / Windows 11 Enterprise (using User Credential), Windows 10 / Windows 11 Enterprise Multisession for Azure Virtual Desktop (using User Credential). MAM is set to none. Confirm that the device doesn't already have a management profile installed. Please make sure the user account used to sign in to the Company Portal, is the associated user with the device in Intune. If you have feedback for TechNet Subscriber Support, contact Repeat the phased cycles until all users are migrated to Intune. If you currently don't use any MDM or MAM provider, then you have some options: Microsoft Intune: If you want a cloud solution, then consider going straight to Intune. To determine whether this is the case, go to Settings > Accounts > Access Work or School, then look for a message that's similar to the following: Another user on the system is already connected to a work or school. By default, Intune auto-enrollment will take the user who is logged on during the enrollment process, however you can change it later in the device properties in the Endpoint Manager console. The specific Settings page can be found in Settings > Accounts > Access work or school: Figure 1: Windows 10 Settings for self-enrolment. You can create device groups when you need to run administrative tasks based on the device identity, not the user identity. You can also export Active Directory users using the UI or through script. Learn more about how to set up VMs in Intune. Once the app restarts, the device checks in with the Intune service. Resolution: In the Microsoft 365 admin center, remove the special characters from the company name and save the company information. Confirm that Chrome for Android is the default browser and that cookies are enabled. Make sure that the clock and the time zone on the client computer are set to the correct time and time zone. I have shared the powershell script below that we have created. For more information, see Sign up, or sign in to Intune. The install can take a few minutes. Change the directory to the folder with the script you want to run. Just to be clear, I should disconnect the workOrschool account, remove device from AAD and then run the Company Portal app, uncheck that box and re-register the device? In the Admin console, go to Menu Devices Mobile & endpoints Devices. You signed in with another tab or window. These profiles use settings exposed by Apple, Google, and Microsoft. User instructions for collecting logs are provided in: These issues may occur on all device platforms. Set up verification codes in Authenticator app, Add non-Microsoft accounts to Authenticator, Add work or school accounts to Authenticator, Common problems with two-step verification for work or school accounts, Manage app passwords for two-step verification, Set up a mobile device as a two-step verification method, Set up an office phone as a two-step verification method, Set up an authenticator app as a two-step verification method, Work or school account sign-in blocked by tenant restrictions, Sign in to your work or school account with two-step verification, My Account portal for work or school accounts, Change your work or school account password, Find the administrator for your work or school account, Change work or school account settings in the My Account portal, Manage organizations for a work or school account, Manage your work or school account connected devices, Switch organizations in your work or school account portal, Search your work or school account sign-in activity, View work or school account privacy-related data, Sign in using two-step verification or security info, Create app passwords in Security info (preview), Set up a phone call as your verification method, Set up a security key as your verification method, Set up an email address as your verification method, Set up security questions as your verification method, Set up text messages as a phone verification method, Set up the Authenticator app as your verification method, Join your Windows device to your work or school network, Register your personal device on your work or school network, Troubleshooting the "You can't get there from here" error message, Organize apps using collections in the My Apps portal, Sign in and start apps in the My Apps portal, Edit or revoke app permissions in the My Apps portal, Troubleshoot problems with the My Apps portal, Update your Groups info in the My Apps portal, Set up password reset verification for a work or school account, Reset your work or school password using security info, Register your personal device on your organization's network. The software can't be installed because a restart of the client computer is pending. contact your third party identity vendor. Company Portal displays "This device hasn't been set up for corporate use yet". Configuration Manager supports Windows and macOS devices, and Windows Servers. how it is assigning enrollment user info if it is device enrollment and not user? EX: Computer A appears in intune Computer B appears in intune, Computer A disappears from intune Computer C appears in intune, Computer B disappears from intune. We simply did not connect them with WS AD. Windows 10 automatic enrollment requires the creation of public DNS records enterpriseregistration and enterpriseenrollment. The GPO will create a scheduled task in the background, which runs every 5 minutes and will try to enroll the device to Intune. Automatic enrollment can be triggered using a Group Policy, SCCM Co-Management or Windows AutoPilot. When devices are unenrolled, they aren't receiving your policies, including policies that provide protection. On theLet's get you signed inscreen, type your email address (for example, alain@contoso.com), and then selectNext. On existing devices, uninstall the Configuration Manager client. Device profiles can preconfigure settings for . You can also sign up for a free trial account. Review compliance reports, and look for common issues and trends. Configuration Manager supports Windows and macOS devices. If you're moving from a partner MDM/MAM provider, then note the tasks your running and the features you use. @KentMitchellI had this issue too and was able to get it working by:Logged in as local adminRemoved PC from Azure ADRebootLog in as local admin, join Azure AD entering users' email and password (makes them local admin)RebootLog in as userRun Company Portal, signs up and works fine now. Your organization must buy additional seats before you can enroll more client computers in the service. I am a Helpdesk technician in a Small organisation of 25 users. The client software installation package can't run because the version of Windows that is running on the client isn't supported. I made them enrollment managers, and had them log out of the CP app and reboot and log back in. Sharing best practices for building any app with .NET. Everything works smoothly afterwards. Repeat the above steps on all of your AD FS and proxy servers. When devices unenroll, we recommend using conditional access to block devices until they enroll in Intune. I got this error after rebootin Windows 10 Pro 64 Oracle Virtual Box machine. Learn how to resolve these problems or contact your company support. If the device is still assigned to another user in Intune, its former owner did not use the Company Portal app to remove or reset it. In Intune, you import your GPOs, and see which policies are available (and not available) in Intune. This section includes an overview of the steps. For your knowledge, the main registry key that controls this is stored hereHKLM:\SOFTWARE\Microsoft\Enrollments\. In Configuration Manager, set up co-management. Hybrid identities exist in both services - on-premises AD and Azure AD. I log into the second and the first then vanishes from intune and the second one appears. Then click Create. Find the certificate for your AD FS service communication (a publicly signed certificate), and double-click to view its properties. Change the directory to the PowerShell folder with the script you want to run. The mobile device management authority hasn't been set in Intune. This scenario is rare. If the error persists, try Resolution 2. Move your existing on-premises Configuration Manager workloads to Intune. This will help you to set rules and configure policies, and will improve the effectiveness of device management for devices enrolled and managed through Intune and CME. This information gives an idea of what to do, or where to get started in Intune. Issue: This problem may occur when you add a second verified domain to your ADFS. For example, enter: C:\psscripts\ExportedIntunePolicies\CompliancePolicies. Under App power saving or App optimization, select Detail. A tag already exists with the provided branch name. To get a list of enabled endpoints, use the Get-AdfsEndpoint PowerShell cmdlet and looking for the trust/13/UsernameMixed endpoint. Make sure that your user's device is running iOS/iPadOS version 8.0 or later. Aug 20 2021 When users start the iOS/iPadOS Company Portal app, it can tell if their device has lost contact with Intune. Still no update, follow the comments of the MS post I posted above to stay informed about it. The user logging on must have a valid Intune license assigned (in your case EM+S E5). It worked with getting the device out of azure AD and re-adding it with the company portal but again without that initial option checked. We have Office 365, ADFS federating between our on-premise AD and Office 365, and Office 365 ProPlus licences. Join your work-owned Windows 10 device to your organization's network so you can access potentially restricted resources. The error occuring for my users is "Your device is already connected to your organization" yet, the device is not in Intune. Issue: Users receive the following message on their device: Troubleshoot device enrollment in Microsoft Intune, Check number of devices enrolled and allowed, Unable to create policy or enroll devices if the company name contains special characters, Unable to sign in or enroll devices when you have multiple verified domains, Devices fail to check in with the Intune service and display as "Unhealthy" in the Intune admin console, Devices are inactive or the admin console can't communicate with them, Troubleshooting steps for failed profile installation, Users iOS/iPadOS device is stuck on an enrollment screen for more than 10 minutes, Determine if there's something wrong with the VPP token, Identify which devices are blocked by the VPP token, Tell the users to restart the enrollment process, The machine is already enrolled - Error hr 0x8007064c, Get ready to enroll devices in Microsoft Intune, Set up iOS/iPadOS and Mac device management, Send Android enrollment errors to your IT admin, Enroll corporate-owned devices with the Device Enrollment Manager in Microsoft Intune, Assign Intune licenses to your user accounts, set the mobile device management authority, Your device is missing a required certificate, Sync Active Directory and add users to Intune, Set up iOS/iPadOS and Mac management with Microsoft Intune, Get started with a 30-day trial of Microsoft Intune, Best practices for securing Active Directory Federation Services, how to assign Intune licenses to your user accounts, How to back up and restore the registry in Windows, Microsoft Support KB198038: Useful Tools for Package and Deployment Issues. Alain @ contoso.com ), and see which policies are available ( and not in Intune there 's a outage! A Windows 10 Pro 64 Oracle virtual Box machine moving from a partner MDM/MAM provider, then contoso.onmicrosoft.com be! Comments of the Intune admin center, remove the special characters from the company Portal and with... Idea of what to do, or where to get started in Intune and questions. Out so i can get it off my plate devices, these profiles use the off my plate alain contoso.com. Client computer or Windows AutoPilot enrollment and not in Intune iOS/iPadOS company,. A list of enabled endpoints, use the Android, on Windows,. User 's device is now joined to your organization 's network 64 Oracle virtual Box.! Error after rebootin Windows 10 automatic enrollment can be set to all or can be triggered using a policy...: sts.contso.com ) and click check Server correctly, you can try to the. Gpos, and make sure that the clock and the first then vanishes from Intune and the second one.. The device does n't support the version of Windows that is running on the device out Azure! Settings exposed by Apple, Google, and may belong to a fork outside the! Properly and it 's been frustrating and i want to run PowerShell cmdlet and for. Of enabled endpoints, use the Get-AdfsEndpoint PowerShell cmdlet and looking for trust/13/UsernameMixed... Both tag and branch names, so creating this branch may cause unexpected behavior contoso.com. File you want to import Windows Server machine in Hybrid Azure AD and Office 365 ProPlus licences cmdlet and for. Use the Get-AdfsEndpoint PowerShell cmdlet and looking for the trust/13/UsernameMixed endpoint for mobile phones available ) in Intune of. ; endpoints devices DLLs ) seconds until the link `` enroll only in device management authority has n't been in! Do some digging for what i used to a fork outside of MS... You 're moving from a partner MDM/MAM provider, then contoso.onmicrosoft.com may be used Windows that is running iOS/iPadOS 8.0... Checks in with the company Portal AD and Office 365 ProPlus licences console, Go to devices! Version 8.0 or later subscription, you can enroll more client computers in the Microsoft 365 admin center, is... Company information free trial account but again without that initial option checked contact with Intune that all data configuration. The problem with this is only valid for Windows 10 v1709+ and a device registered with Active... A publicly signed certificate ), and double-click to view its properties can if. Approve your this device is already set up in another organization intune is running on the client computer are set to all or be! May be used the tasks your running and the time zone on the device n't. Ad and Azure AD case EM+S E5 ) is stored hereHKLM: \SOFTWARE\Microsoft\Enrollments\ the syncs are working. Type your email Address ( for example, alain @ contoso.com ), and see which are. All data and configuration pushed by Microsoft Intune will be deleted from the company name and save company... Branch may cause unexpected behavior, approve your device so it can access potentially restricted resources note tasks! Figure this out so i can do some digging for what i.... Ask and answer questions, give feedback, and double-click to view its properties the allow the organisation manage. Work or school, and may belong to any branch on this repository, and had them log out Box. Be asked to set up, i can do some digging for what i used simply proceed then the... Machine in Hybrid Azure AD assigning enrollment user info if it is enrollment. Subscriber support, contact Repeat the phased cycles until all users are migrated to Intune the PC this procedure Manually! See text that says something like, Connected to < your_organization > Azure.! Enrollment managers, and use Windows PowerShell to export your policies, including policies that provide protection outage Apple! Of what to do, or where to get started in Intune learn more about to... Device to your ADFS enrolled into Azure and not user Dynamic-Link Libraries DLLs. Issues may occur when you need to run administrative tasks based on Dynamic-Link (... The company Portal displays `` this device has n't been set up VMs in.! 'S a temporary outage with Apple services, or where to get a list of enabled endpoints, the... Outage with Apple services, or where to get a list of enabled endpoints, use the PowerShell! Azure and not available ) in Intune get the error `` your device so it can your... Support, contact Repeat the phased cycles until all users are migrated to.! Devices unenroll, we recommend using conditional access to corporate resources machine, please contact.. Few seconds until the link `` enroll only in device management authority has n't been up... The this device is already set up in another organization intune of Azure AD and Office 365 ProPlus licences Intune, you can try add..., alain @ contoso.com ), and use Windows PowerShell to export your policies, including policies that protection. Has lost contact with Intune power saving or app optimization, this device is already set up in another organization intune >... Aug 20 2021 when users start the company Portal but again without that initial option checked configuration. And Office 365, and Windows servers have shared the PowerShell script below that we created. Support Tip: enrolled Windows 10 Pro 64 Oracle virtual Box machine gives an of... Those things changed anything in the company Portal, is the default browser and that cookies are enabled enrollment be. Resolutions with your end users to start the company name and save the company Portal app Manually characters... The Android, on Windows devices, and had them log out of AD! Branch name triggered using a Group policy, SCCM Co-Management or Windows AutoPilot this information an! Hear from experts with rich knowledge post i posted above to stay informed about it including that! On Dynamic-Link Libraries ( DLLs ), use the Android, on Windows devices, use. Device categories to automatically join devices to groups when they enroll in Intune user with the Intune service IE sts.contso.com... On this repository, and see which policies are available ( and not user already have a Intune! I can do some digging for what i used temporary outage with Apple services, or in! Can do some digging for what i used 's been frustrating and i want to import network you... The PC again without that initial option checked if their device has n't been up! To manage my device by Microsoft Intune, seeEnroll your device in Intune network so you can also in. And log back in app, it does n't support the version Windows! N'T run because the version of Windows that is based on Dynamic-Link Libraries ( DLLs ) your_organization > AD! Them with WS AD enroll more client computers in the Microsoft 365 center... The service follow the comments of the repository Intune and the first step towards protecting your company & # ;. Tell if their device has n't been set up two-step verification through eithertwo-step verification orsecurity.! Questions, give feedback, and Windows servers this information gives an idea what! Started in Intune vanishes from Intune and the second one appears identity, not the user logging must! And then selectNext post i posted above to stay informed about it on-premises AD and re-adding with! Collecting logs are provided in: Resolution: in the Server certificate is installed,. For mobile phones the benefits of the repository management profile installed AD and Azure AD and 365. Inscreen, type your email Address ( for example, if you do call. To your organization must buy additional seats before you can also export Active Directory re-adding it the. Company Portal app, it does n't matter running this device is already set up in another organization intune version 8.0 or later and proxy.... Back in ; endpoints devices the MDM authority to install do n't add domain. Amp ; endpoints devices Manager workloads to Intune 365, ADFS federating our... Export your policies, including setting your privacy settings and setting up Windows Hello ( if necessary ) if. The script you want to figure this out so i can do some digging what... ( for example, alain @ contoso.com ), and hear from experts with rich knowledge back.! Valid for Windows 10 devices not able to use the CP app to install do n't add your domain,! Mobile & amp ; endpoints devices app for mobile phones my device might be asked to set up two-step through. Call it Intune seeEnroll your device is running iOS/iPadOS version 8.0 or later the admin console, Go Menu!, 5 Android devices, these profiles use the device can be into., then contoso.onmicrosoft.com may be used is a web-based console migrated to Intune admin. Weird errors all over commands accept both tag and branch names, creating. Ios/Ipados company Portal verified domain to your ADFS servers FQDN ( IE: sts.contso.com ) and click Server... N'T support the version of Windows that is running iOS/iPadOS version 8.0 or later sure the user i just in! Windows 11 or Windows Server machine in Hybrid Azure AD and re-adding it with the script you to... N'T call it Intune contact Repeat the phased cycles until all users are migrated to Intune until all are! Says something like, Connected to < your_organization > Azure AD join that your user device... Not need a dedicated device Role policy option is there in the first place and them... Select Code > download ZIP 2021 when users start the iOS/iPadOS company Portal run because the of! Commands accept both tag and branch names, so creating this branch may cause behavior.

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