problems with bring a trailer auctions
However, ****** critical comments, personal attacks, and other violations of our commenting rules are not permitted. Hopefully it will be corrected soon as I like this platform. typically gets 18-20 mpg daily driving please ask all questions before bidding 24-Jan . Auctions typically run for 7 days. 1967 Toyota 2000GT | Bring a Trailer. BAT and the seller, '********' should be responsible for that outlay. I hope we can resolve this, but BaT needs to honor their advertised guaranteed service. And now, Goodguys has partnered with Bring A Trailer to provide our Members an unparalleled online auction "Members-Only" experience that includes . Downdetector only reports an incident when the number of problem . The buyer's fee is 4.5% of the final bid, with a minimum of $225 and maxing out at $4500. Rowlett, TX, USA. I tried to engage the representative in discussion to understand their rationale. Claim it and get a lot of features. We wondered, however, if these high prices extend beyond the well-publicized breakout sales. 201 reviews of Bring a Trailer "BaT is the best! BAT and the customer agreed on a 125k reserve for the vehicle, but the final bid by a dealer fell well short of this due to the comments made during the bidding. His and BAT's assistance is very much appreciated.Sincerely, ***************************, *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. And having just pulled up the FIRST four ads on BAT I found out they are DEALERS. Unlike eBay, Bring a Trailer doesn't offer Buy it Now pricing. But funny part is he tursted the *** suggestion of don't need to fix transmission leak. Constructive criticism and the sharing of knowledge about a particular make or model remains welcome. Don't hold your breath on their winning bidders actually paying you. I guess they are the owner not me or you, I am a collector. This reporting is a **** within itself. FAQ. BaT has NO tolerance for activity that erodes the fair spirit of our auctions; to say this would be disingenuous at bestSincerely,*********************************. BaT History (1 entry) This Listing. We thank you for your patience in this unusual and unfortunate situation. We do not physically inspect any vehicles on the site. This was not declared at the bidding process, nor on any of the description. This profile has not been claimed by the company. Most car enthusiasts are familiar with the auction site Bring A Trailer, but not many are intimate with the site's selling process. ***SELLERS BEWARE! That said, there were additional delays while we waited for some additional necessary photos and information from this customer. I said that was unacceptable. This investigation has been going on for 5 weeks now, and *** refuses to move forward on either delivering my truck, or proceeding with using their insurance to make this right. It is important to note that BaT has no tolerance for bidding games, "shilling," or other activity that erodes the fair spirit of our auctions, and we address any concerns about such activity directly with those users. We do acknowledge that his auction specialist did not proactively reach out to this customer during the auction, and we have addressed that with them. You missed the last 959 BaT auctioned, keep checking back so you don't miss the next one! For more information about reviews on ConsumerAffairs.com please visit our This actually reinforces the value of the car, and retaining the auction result on the site is part of the transparency that BaT strives for. And later *** shop found transmission leak, chips on the rotor and the car shakes when kit brakes. NOT FOLLOWING. My questions were about the authenticity/fitness of the vehicle, ****** claimed to have numbers matching to prove authenticity, but when pressed he would not verify for all to see. We do not censor users, but we do reserve the right to remove comments that violate our commenting rules or are otherwise unacceptable. I nearly paid for the car the owner stated after the bid to pay $14,800 USD the bid was $15,000 USD and the correct documents were never sent. IT is important to point out that flagging itself does not remove the comment. The vehicle did not meet reserve and did not sell, so at the auctions conclusion I contacted Bring A Trailer on October 23 2022 requesting that my car's auction be deleted since incorrect information was posted that could and did hurt the vehicles future value. BAT collects a percentage of the auction so it is in their interest to achieve high bids. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Bring A Trailer Media. Auctions. Obviously, it was a misleading statement to influence a potential customer to list their vehicles at a lower price to increase sale commissions for BaT. They allow and encourage shill bidding and flag anyone who calls them out. When I received the vehicle I looked the vehicle over and found that the vehicle had many paint flaws even though it was represented as untouched. Bring a Trailer has offices in San Francisco, but it operates online and hosts cars for sale from private owners from all over the United States. Thank you. Let me just say it: I'm not a fan of Bring A Trailer (BaT) in its current form. BaT should force sellers to report known problems or face paying for repairs. I have been banned for almost 1 year because I asked the HARD questions of sellers, NEVER had I once asked anything with malace. So, since I kept seeing more and more mention of Bring A Trailer, I thought I'd share my experience. I was supposed to be given 24 hours notice. Our team has already fully refunded his shipping fees because of this matter and we are potentially looking at this vehicle being totaled. Thank you for reaching out and sorry that you're having trouble getting in touch with us to deactivate your account. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Restored-Original. You can put up 3 photos of your Ebay listing and not even show all sides of the car. After further review of the bidder, he has done this on several auctions and has Never won and always bails out. Submit a complaint and get your issue resolved. The carrier arranged the pickup within less than 24 hours but was later delayed en route, and we are continuing to investigate what exactly caused this situation and miscommunication. If the reserve is not met during the auction, Bring a Trailer still provides you with the highest bidders contact information in hopes that you can make a deal. Now that this user has comments flagged by other community members, his future comments require manual approval by BaT staff until we can be sure that further violations will not occur. No return of file which was not returned for not acceptance, Car Purchased Materially misrepresented, possible Odometer fraud. With Classic service, you approve the listing, and the Bring a Trailer team then schedules the auction. Looks like bat is not returning any calls and emails. A post shared by Bring A Trailer (@bringatrailer) on Jun 7, 2020 at 10:40am PDT. Additionally, Robert **s statement that it would get more than the reserve is misleading and potentially fraudulent. But the seller refused to fix the brake problem. 99323. Bid for the chance to own a 2023 Porsche 718 Cayman GT4 RS Weissach at auction with Bring a Trailer, the home of the best vintage and classic cars online. If you want a CLERK who is in his 20s to sell your 1 million dollar Mercedes, with only a list of questions for you to fill out, and NOT be a JURIED sale.then go ahead. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. . It aims to be as transparent as possible, asking sellers for documents, maintenance records, photos and videos of the vehicles before listing a vehicle. At 5:48pm, I received an email confirming the transporter. They are: Tailgate has taken a hit at some point in the past and so is not true with a bend in the middle;Multiple creases and dents on bodywork; ************* antenna; Stains on leather driver seat; Fisheyes and fading on repainted hood; Missing trim on drivers rear cab top; Air filter element had not been replaced, leading one to question other noted filter/fluid changes. My bid was $25000. This means the auction is only over a full two minutes after the last bid is placed. With the auction slated . And don't forget the fee is 5%, max $5k. Coordinate . These users may have 1K bids (5 per day) and no auction wins or items for sale. Bring a Trailer is a curated online auction platform for collector and enthusiast automobiles. Bring a Trailer was unaware that the truck had been picked up, much less in a wreck. In late September 2022 my vehicle was listed on the Bring A Trailer auction site. Be the first one to find this review helpful. Well, that moment happened on Thursday when a Connecticut-based Chevy dealer listed a 70th Anniversary Z06 Convertible for sale, and . BaT is essentially an auction house for classic cars, whether it's a coupe . Currently example the Frieghtliner Unimog at $7500 to start the auction I also noticed two other bidders that mysteriously joined BAT around the same time the truck was listed and have not bid on anything else shortly after the auction ended. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. After lean this, I want to fix all of the issues especially the transmission leak, cel light on and the brake issues. On October 24, 2022 Bring A Trailer responded to my request and advised that their policy does not allow deleting a vehicles auction or comments (see below). West Chester, Pennsylvania, United States. The district general attorney should look into this. The portrayal of BaT's position with regard to "being a good fit" of my vehicle's listing on BaT is spurious. Though there is always some risk involved in any auction purchase of a used vehicle and BaT is limited to the information sellers provide us in order to host their auctions, we do expect all sellers to be as honest and forthright as possible. If your auction winner won't pay, that one's on you to solve. Those are dealers or account services that have a list of cars and what clients will bid what. Everything in the description indicated that the bike was in excellent shape, and certainly running. Complaint: 18313409I am rejecting this response because: This is a standard approach by BAT. Well start sending you the news you need delivered straight to you. Don't get me wrongit isn't bad. Go ahead BAT and publish my comments and let the world know that you purposefully chose to sensor comments that were indeed directed at the vehicles and NOT the owners. Fortunately, I had it delivered and so was not faced with the prospect of being stranded on the roadside in the middle of nowhere in **********.BAT allows sellers to list their vehicles without full disclosure of known flaws and mechanical issues that would affect the purchase price. They are consumate at NOTHING. The response was the same $18,500 reserve. If your vehicle is accepted, you must provide maintenance records, vehicle history and service documentation. I actually had a high opinion of the site prior to thisnot now. We would encourage any community member with concerns about that to contact us directly with specific information so that we can respond accordingly. I paid service fee of $1,875 at 12/28/2022 to ***. *** Worst experience I've ever had selling a vehicle. We have been in contact with this customer directly, and at this time the questions about the car's condition have been resolved and the purchase is proceeding. At the end of the auction, the seller only has to deal with the winning bidder to arrange for shipping. He has sold nearly 600 vehicles on the auction site for a total of $25.2 million. At 5:36, I received a phone call that a transporter had been arranged. He said app on phone. I would like this resolved immediately. While in transit, the car hauler was involved in an accident, and my truck was severely damaged. Nothing further.period. I suggest I pay another $200 to do another *** at a **************, if the 2nd *** confirms that there is no issue of the brake, I will pay the car immediately. Seller, ******** of ********, **, did a pretty nice sales job on the photos, but neglected to mention several issues which were not apparent in the pictures and only became so after the sale and delivery to me in TN. In its earliest days, eBay was a . Our team has informed this customer that we cannot interfere with an investigation and that unfortunately these claims do not move fast. This would force sellers to list problems honestly so that both parties get what they deserve. This tells me they are a scam! Again, we do not tolerate anyone knowingly attempting to shill bid or create multiple accounts for the purposes of trying to manipulate an auction. I submitted my car in late August 2022, carefully drafting an ad and submitting over 100 photos. I have been a member for a few years and have bid on cars in the past, but this time I am trying to win a Triumph TR8 on the site and have been blocked from bidding, and blocked from asking the seller questions. Enjoy reading our tips and recommendations. What Is PrivateAuto? Bring a Trailers sniping protection also extends the auction clock by two minutes every time a bid is placed during the auctions final moments. Are they not even qualified to take down facts and decide on whether or not to take a car for listing.Really what is the AVERAGE age of your CLERKS? Do they fill out a form for listings? Absolutely zero starts customer service! I did not see any details in their process or FAQ section that said they would be the ones to decide on the reservebut that's in essence what they do. Radio silence. Neither one posted any comments or has any history past July 2022, and no bids past August 6th 2022 and the truck sold on 8-2. Had these things been mentioned I feel that the winning bid may have been at least $1,500-$2,000 less or not hit the reserve price at all. It appears I dodged a bullet. However, the buyer's fee for Cars and Bids is 4.5 percent, with a $225 minimum and $4,500 maximum. Better Business Bureau:I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. BAT and C&B curate their listings. During the auction, the seller ctk4aporsche promised that because he was out of country, he cannot arrange *** (Pre Purchase Inspection) before the auction and cannot show service records of the car. However, comments that violate our commenting rules or are otherwise inflammatory, personal attacks, etc. Bring a Trailer auctions are designed to provide the best experience for buyers and sellers alike. Sincerely,*************************. Change in policy whereby customer can choose their reserve. Lot #165. At any moment, there are between 250 and 300 auctions ongoing. Manage daily operations of a boutique automotive dealership specializing in exotic and high line vehicles. While eBay Motors charges a $19 to $79 listings fee + 2.35% on the sale portion over $7,500, Bring A Trailer charges a $99 to $349 listing fee. This is bad for the seller if the owner of this site is blocking people he thinks he does not like. but I was out bid at $25250 by Roger. This is where Hemmings "Doing it their way" is clear. A Bring a Trailer auction typically lasts for 7 days. Then an auction specialist writes a comprehensive, honest listing. This complaint was posted by a verified customer. Our fee structure has been in place since the beginning of BaT auctions, and is explained clearly in multiple places on the site. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. The auction process starts with sellers submitting their cars through the website. Also no questions or previous bids from the $25000 bidder. They have reached a mutually-agreeable resolution to this customer's concerns. One, They have a rating by the BBB of a little over 1 out of a possible 5. Sincerely, *************************. Factoring out 40% of these rejected requests assumed to be dealer-sourced (based on our research of BaT auction lots) means that, conservatively, Bringatrailer.com turns away several hundred private seller auction requests like yours each week. I guess this will work till it doesnt. Bring a Trailer. The seller said he didn't trust the *** report about the brake. I could not get a live person to return my calls and the representative did not respond to several emails. I am one of the few experts in the field. I won an auction for **** *** ****** car at Bring a Trailer (****************************************************************) 12/28/2022. signalpuke. It has been over that, and they still have me in their system. We have a team of community managers who review the comment stream and monitor all our auctions for this behavior, and we also allow site users to "flag" a comment that violates the rules. All Rights Reserved. But if Bring a Trailer wont contact me, I have little option. It's a gearhead's utopia of rare, vintage, and unique vehicles for sale all in one location . Does anybody else see something dreadfully wrong here. I believe that online purchasing is more risky than I ever imagined, and think that sellers should be required to list known problems, or face financial consequences for the issues fixed by the buyer. BaT should force sellers to report known problems or face paying for repairs. I purchased a 1966 Corvette from BAT auction in June 24, 2022. Bring A Trailer still has not answered the facts. No BaT representative acted on my behalf or moderate the comments. You can list any car for sale on eBay. While Bring A Trailer charges Buyers a flat five percent up to a cap of $5,000, Hemmings will charge each buyer a minimum of $500 with a cap that's double BaT's at $10,000. Everything is done auction-style on BaT, so if you want to win, you must be the highest bidder - though in the final 2 minutes of bidding, the clock resets to 2 minutes whenever a new bid is received, preventing bid sniping and ensuring the seller gets top dollar. Hint: I'm embarrassed for them. First, I shouldve done some online homework about Bring-A Trailer. When the current bid is $19500 who in their right mind with plenty of time left on the auction clock mind you throw out a $25000 responding bid? Rob Dietz, a former investment banker, is a top seller on the auto-enthusiast site Bring a Trailer. The investor was concerned that potential buyers researching the vehicle would read the inaccurate comments on BAT therefore impacting its resell value. In addition, we recommend that photos be 2000 - 3000 pixels on the long side, which usually results . I noticed recently that some of my comments were not published during an auction because they were not favorable to the Seller of the vehicle. I called BaT Shipping and voiced my displeasure. The Bring a Trailer auction website has become a go-to site for those looking to buy and sell Corvettes, and it was only a matter time before the first 2023 Corvette Z06 made an appearance. Duncan expressed that he was upset about the initial omission of the paintwork problems and sought .